Your Stay at the Sun
We want you to have all the information you need for your stay. Below is the most important information. If you would like to know more or would like to confirm any specific requests you can call us on 01524 66006 or email firstname.lastname@example.org
Before You Book
Benefits of Booking Direct
If you book directly with us you are guaranteed the best available price and will get famous breakfast free – this offer is not available if you book through another website. You can book a room above at the top of this page.
Please do the Sun is a historic building and we do not have a lift. Our staff are happy to help carry your bags to your room.
All children are welcome, and if they are under 8 years and will be staying in one of the existing beds in room booked, they can stay free of charge. Any child under 2 years old can stay free of charge in one of our cribs. All older children and adults will be charged £10 pppn for an extra bed.
Please let us know your requirements at time of booking so we can prepare your room ahead of you checking-in.
Unfortunately, the cots and extra beds are not available in Mini Doubles and we would recommend booking a Luxury Double or the Suite to accommodate the extras more comfortably.
These additional fees are not calculated automatically and so should be paid for during your stay with us.
The maximum number of extra cribs or beds in each room is 1 with no additional beds or cots available in Mini Doubles. Please call us on 01524 66006 to discuss.
Sorry but we do not permit pets in the hotel.
Facilities and Room Types
We offer two rates. The Advanced Purchase rate is a little cheaper, is charged at time of booking and is non refundable or transferable. Any rooms booked at this rate cannot be refunded if cancelled.
We also offer our Pay On Arrival rate for those needing a little more flexibility, this rate is our standard rate and is subject to our 48 hour cancellation policy. Any cancellations received in the 2 days prior to expected arrival are charged.
You won’t find cheaper rates anywhere else – and all rooms booked through our website receive our famous breakfast free.
Large group bookings may be subject to different T&C’s. Please ask for details.
By car: Lancaster is easily accessible from the M6 motorway but please be aware the city’s one-way system can cause some difficulties, we would urge you to plan your route well ahead of time.
As we’re right in the city centre we don’t have our own parking facilities but we recommend using Lancaster Parksafe which is a 24-hour, multi-storey car park offering guaranteed security for your vehicle.
It is a 2-3 minute walk from our front door and we would suggest you park first to save yourself an unnecessary trip around Lancaster. More details can be found by googling Parksafe Lancaster and directions are on our website.
By public transport: The city has good transport links and we are located 5-10 minutes walk from Lancaster Train Station and a 2 minute walk from the bus station. Manchester and Liverpool airports are about an hour away on the train or by car.
Check-In & Check-Out
We guarantee to have your room ready from 3pm on the day of your expected arrival and you can check-in all the way until midnight. We’re happy to take early check in requests and will endeavour to have everything ready for you at your required time.
If your room isn’t ready early we can store any luggage for you.
Reception is open until midnight each day and we ask any guest expecting to arrive after this time to call ahead at least 24 hours before checking in so the necessary access arrangements can be made.
Check-out is between 7am and 11am on the day of your departure.
Our Bar & Food Service
Our busy bar offers an unrivalled selection of drinks and cask ales and we serve home cooked food at breakfast, lunch and supper.
We don’t have a traditional restaurant and our service times do reflect this on certain days of the week but don’t forget you are staying in the heart of the city with many dining options right on your doorstep!
Breakfast: Monday-Friday 7.30-10.30am, Saturday 8-11am, Sunday & Bank Holidays 8.30-11am
Lunch: Monday-Saturday 12-3pm, Sunday 12-8pm
Supper: Monday -Thursday 4-9pm, Friday & Saturday 4-8pm, Sunday 12-8pm
Please note that these service times may alter over certain holiday periods, we ask that you call ahead and check if you’d like to dine with us over Easter and Christmas.
The bar remains open until 12am on Monday-Thursday, 1am on Fridays & Saturdays and 11.30pm on Sundays. All guests have 24-hour access to the hotel via a separate night entrance with the allocated room key.
We hope this email answers any queries you may have before arrival. If you need any further information prior to your stay please do not hesitate to let us know.